Shipping Policy

Last Updated: June 2026

Thank you for shopping at CustomPrinted!

Every product we sell is made to order through our trusted production partner. Because each item is printed specifically for you, production begins after your order is placed.

Order Processing

• Production Time: 2–5 business days
• Most orders are produced within 2–3 business days.
• During holidays or periods of high demand, production may take longer.

Estimated Shipping Times

United States

• Standard Shipping: 3–7 business days

Canada

• 5–10 business days

United Kingdom

• 3–7 business days

Europe

• 5–10 business days

Australia & New Zealand

• 5–12 business days

Rest of the World

• 7–20 business days

Estimated Delivery = Production Time + Shipping Time

Please note that these delivery estimates are not guaranteed and may vary due to carrier delays, weather, customs processing, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated automatically at checkout based on your delivery address and the products in your order.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number.

Please allow 24–48 hours for tracking information to become active.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

If you notice an error, contact us as soon as possible. Address changes may only be possible before production begins.

Orders returned due to an incorrect address may require additional shipping charges for reshipment.

Lost or Damaged Orders

If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date).

Include:

• Your order number
• Photos of the damaged item (if applicable)
• A brief description of the issue

We'll work with Printify and the shipping carrier to resolve the issue as quickly as possible.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees charged by their country. These charges are not included in your purchase price and are the customer's responsibility.

Contact Us

If you have any questions about your order or shipping, please contact our support team through our Contact page or by email. We're happy to help!